Job Description

Position Summary

We are seeking an enthusiastic and detail-oriented Dynamics 365 Developer to join our IT team. In this role, you will assist in designing, developing, implementing and supporting solutions within the Dynamics 365 ecosystem , including Sales, Customer Engagement (CE ) and related Power Platform technologies. The ideal cand idate will collaborate with business stakeholders to deliver scalable, secure and high-performing applications that drive business process automation, data integration and digital transformation.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.

• Assist in the design, development, customization and deployment of Dynamics 365 applications.
• Develop and maintain plugins, workflows, custom entities, and integrations using C#, JavaScript, Power Automate, and Azure Logic Apps.
• Build and optimize Power Apps (Canvas and Model-Driven), Power BI dashboards, and Power Automate flows integrated with Dynamics 365.
• Integrate Dynamics 365 with Microsoft 365 (SharePoint, Teams, OneDrive), Azure services, and third-party systems using APIs, Dataverse, and custom connectors.
• Collaborate with business analysts and stakeholders to gather requirements and translate them into technical solutions.
• Ensur e solutions are scalable, secure, and aligned with governance and compliance standards.
• Provide support, troubleshooting, and enhancements for existing Dynamics 365 and Power Platform solutions.
• Stay current with Dynamics 365 , Power and Azure updates , best practices and emerging technologies .
• D evelop and deliver tailored training sessions and workshops to educate users on D 365 features and best practices.
• Participate in Agile/Scrum ceremonies and contribute to continuous improvement initiatives.
• Support internal IT projects, including the adoption of Dynamics 365 solutions and third-party tools.

Minimum Required Qualifications and Skills

• 2+ years of experience developing and supporting Microsoft Dynamics 365 solutions.
• Proficiency in Dataverse, Power Apps, Power Automate, and Power BI.
• U nderstanding of data modeling, business process automation, formulas, and Power Fx .
• Ex perience with Azure services, PowerShell, or custom connectors is a plus.
• Excellent problem-solving skills and attention to detail.
• Effective problem -solving, communication and collaboration skills.
• Experience with Microsoft 365 integrations and third-party applications.
• K nowledge of cybersecurity, and compliance best practices.
• E xperience connecting SQL Server to the Microsoft Power Platform.
• Ability to train and support end users in Dynamics 365 and Microsoft 365 tools and practices.
• Knowledge of data protection, digital accessibility, and business continuity planning.
• Experience with Agile/Scrum methodologies.
• Background in business analysis or process improvement a plus .

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